Air Transport: service quality for users under review in Douala
The 13th Forum on Air Transport Service Quality officially opened on October 27, 2026, at the CCAA Training Centre in Douala, bringing together leading stakeholders from Cameroon’s aviation industry. The event was opened on behalf of the Director General by Mr Ritzentelar Chinanga Akkum, Head of the Air Transport Division. Over the next four days, participants will examine strategies to enhance passenger comfort, strengthen safety standards, and improve customer satisfaction across the air transport value chain.









